Tampa Bay Real Estate Blog

I spend most of my time now a days trying to keep up with all the technology flying at me, seems at times at the speed of light.  I do this not necessarily to make my life easier, because it is not currently, but to make my clients life easier.  Here is what I mean.

If you hit out site, you want top notch tools to find what you are looking for as quickly as you can.  If I just offer to you the standard tools that every agent offers, why would you stop and stay at my site...what do I really have to offer, nothing.  Then when a client calls or requests more data on something that they find of interest, I need to respond quickly and accurately, hence my 90 second rule.  The 90 second rule is that I will try to respond to your request on Tampa Real Estate within 90 seconds of receipt.  This is very difficult to do but my track record is pretty darn good and most people that get to see it in action are truly amazed.  This is where good customer service is so critical.  I often have things break down (technology you know) and need to call tech support or customer service.  If I have to wait more than 5 minutes I get pretty upset and usually hang up as I just don't have time to wait.

Customer Service is pretty much dead in this country as when I do have to make a call, I am usually speaking to someone by the name of Sam from India (I know your name is not Sam so let's get that straight).

I am a firm believer that the person that can respond he fastest and deliver the best customer service will be the victor in this business we call Real Estate.  FindmyFloridahome.net will continue to pursue that goal.

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Team Masse services the Tampa Bay Real Estate market and the following areas: Tampa, Apollo Beach, Riverview, Ruskin, Brandon, Lithia, Valrico, Gibsonton, South Tampa, and Channelside District.  Contact us at 813-546-5222 for more assistance.